Amanda Mueller1 year ago
Driveway and stalls falling apart. Attendant not helpful.
Pulled up to use the self wash but, noticed two stalls closed and another car waiting for one to open up (as the only two operational stalls were in use by others). I pulled behind the car that had been waiting, because it's the courteous thing to do and that's how lines work.. The car in front of me went to the next stall when it opened up. I continued to wait for the next stall for a bit, when a guy in a G35 cut in and pulled behind the car in the stall I'd been waiting for.
The attendant, an older gentleman, had seen me waiting, saw G35 guy cut in front of me and did nothing, then turned around and started walking up the stairs back to his loft. I walked over and asked the attendant if he could let G35 guy know I'd been waiting. Attendant brushed me off, said he had some other things to tend to that broke and that I should talk to G35 guy instead. I talked to G35 guy, only to listen to him mansplain how lines work.. then say he "DiDnT SEE ME".
Needless to say, I wasted my time and didn't get my car washed. Attendant was not helpful when he could have easily let G35 know I'd had been waiting, probably would have been received better by someone who actually works there. Been coming here for years, not sure if I'll be back now.
*Edited: I waited 24 hrs and gave it another go, waited late enough that I knew it wouldn't be busy and nobody would be there to cut me off. Put $10 in for tokens, got my tokens. Inserted tokens to start the wash but, machine still wanted $3 to start. Machine only takes $3 to start but, wouldn't start after I put $5 in! Moved over to the next stall and the same thing happened! It ate $5 again and still wanted $1 to start! No way to get my tokens back to re-insert and try again.. I just wasted $10 for nothing and my time again, with no results!!!
I wonder how many people this happens to who just let it go? I will never be back here and would like a refund for my $10 I just spent for nothing!